Contact Well Made

Well Made operates a 3,000 square foot wood shop in the heart of Avondale, on the outskirts of downtown Chicago. We welcome visitors by appointment only. Please use this form to get in touch with a member of our team. Form the nearest retail location where our products may be purchased, please see our Store Locator.

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2850 N Pulaski Avenue Unit 8
Chicago, il 60641

412-576-9255

Home of the STiiCKs magnetic poster frame. Well Made is a furniture and industrial design collective based in Chicago, Illinois.

Shipping, Taxes, & Importation

Shipping, Taxes, & Importation

 

What's your shipping policy on loss and damaged goods?

Well Made is not responsible for loss, damage, or theft that may occur in transit through the shipping carrier. However, in the event of any of these occurrences, we will do what we can to rectify the situation. If your shipment has arrived damaged or appears to be lost please contact us as soon as possible. In order to get Well Made products to your door we rely on and work alongside USPS, UPS and FedEx. We cannot guarantee the accuracy of any shipping carrier’s tracking information. 

How about importation taxes and shipping lumber?

Importation fees such as Duties or VAT are not included in cost of shipping. Once the item is placed into the shopping cart, our automated system will estimate the cost of shipping. All lumber orders require local pick up (code: PickEmUp) or further shipping arrangement after initial purchase. All lumber is subject to availability due to high demand. If you would like to receive a shipping estimate from our staff, or have any other questions please let us know!